Alchemy Tea

Unit 25 Flexspace Business Centre, Orion Way, Tyne Tunnel Trading Estate, North Shields, NE29 7SN

We’re open Monday – Friday, 9am – 5:30pm

Frequently Asked Questions

Our FAQs below might help…

How much does delivery cost?

Delivery costs £3.50 for orders under £35. Orders over £35 are free!

How long will delivery take?

Your gift will be delivered within 2-3 business days via a secure signed for service. We aim to process all orders and despatch them the very same day. At Christmas, our lead and delivery times may extend but we will update the delivery options with information e.g. will or won’t arrive before Christmas during this time.

Which payment methods do you accept?

You can pay online using all major debit and credit cards. Our site is SSL protected and payments are fully secure.

How secure is the website? Is my data protected?

Our website is protected by SSL encryption ensuring any information you send us cannot be intercepted. We do not store payment details for added security.

Do I receive a confirmation after I order?

Yes. Once you have placed an order we will send you a confirmation email to let you know that we have received it.

Send us an email

info@alchemytea.co.uk

Give us a call

Call the team on 0208 087 2281